Susan Phillips Health Insurance Consultancy Pty Ltd (SPHIC) specialises in the design, implementation and management of corporate health insurance plans, and health insurance for individuals.

A specially designed corporate health plan is an attractive employee benefit that can be implemented at no financial or administration involvement from the employer.

The service SPHIC provides for clients can be summarised as follows:

• Negotiating with insurers to ensure the most market competitive terms and conditions available. This includes analysing renewal terms and conditions from the appointed insurer each year to ensure the plan continues to offer the best value benefits, pricing and service.

• An information bureau for members of the plan and new employees wishing to know more about the plan. Employees have access to SPHIC’s email address and telephone numbers enabling them to make informed decisions about their future health care, based on un-biased expert advice.

• Assisting with preparation and presentation of Information Sessions about the Plan and conducting one-on-one meetings for current members and new employees as required.

• Maintenance of close relationships with health insurance regulators and industry bodies to ensure clients are well informed about legislative and regulatory changes that occur.

• Quality control checks on insurers’ service commitments relative to agreed benchmarks.

• Continually keeping abreast of options available in the registered health fund market in order to provide up-to-date and correct market comparisons.